Who do I pay for a transaction?
To make a payment of your transaction to IRA, you need to register your Bank Account information and validate this information. The validation process requires that you check your bank statement and provide the amount of 2 small deposits (under $1.00) made by IRA, you will be asked to enter these amounts in the account verification option found in My Home and through the transaction process under the Payment Method tab. Once your account has been validated, your bank account will be debited in the amount showed in your transaction receipt. The debit process usually takes 1-2 business days.


How long will it take for the money to be available to the beneficiary?
If your registered Bank Account has been verified, the money will be available as soon as IRA receives the amount of your transaction from your Bank Account. If your Bank Account has not been verified, you will have to wait until the verification process has been done. Once your account has been verified, and the found collected the transaction will be released and the money will be available in the payment location.


How do I cancel a transaction?
To cancel a transaction you need to contact IRA Customer Service. Let the representative know that you wish to cancel a transaction, and provide your information.

Is my money safe?
Your money is safe with IRA. IRA is a remittance agency registered in Malaysia that has been sending money internationally for over a decade. IRA customers have sent Millions of dollars safely and securely to family, business associates and friends worldwide. We are licensed and bonded in every state in which we operate. Those bonds provide consumers with 100% protection for their money transfers. IRA has advanced technology that protects your personal and financial information. Our payment network is comprised of banks and respected money transfer companies.